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frequently asked questions
Frequently Asked Questions
Placing an Order
Is there a line/cart minimum to place an order?
What payment methods are accepted?
How can I get approved for Terms?
What shipping options are available?
I need a specific document with my order, how do I request that?
Can I return items?
What if my order is wrong?
How can I contact customer service?
Is my information secure?
After Your Order is Placed
What are my next steps after placing an order?
Why is shipping not calculated at checkout?
How long is shipping?
How can I track my order status?
What if I placed an order on Will Call?
Signing Up For an Account
I just made an account, now what?
How long until my account is approved?
Can I place an order without an account?
